A status page shouldn't rely on human intervention. See http://steamstat.us for a good example of good status page implementation. The information is based on live data. Also as I said, it was predictable. It's happened before. It happens every time there's a problem. I remember it happening back in May after Uncharted 4 was launched and even the devs said they'd have a word with somone at Sony because it was completely unacceptable for the status page to give incorrect information for such prolonged periods.
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