Contact support, they can fix it
https://www.playstation.com/fr-fr/get-help/contact-us/
Also future reference - French forum can be found at
http://community.eu.playstation.com/t5/Forum-Fran%C3%A7ais/ct-p/75
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- Title: All PS4 Support posts
- Channel Number: 67303913
- Language: English
- Registered On: August 7, 2016, 8:01 am
- Number of Articles: 49766
- Latest Snapshot: April 23, 2019, 8:55 am
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- Description: All PS4 Support posts
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