I tried to turn on my headset and it wouldn't turn on. I thought it was out of battery so i plugged into my playstation 4 system with the charging cable that comes included. The light turns red for 30 seconds until it just turns off. No matter to which power source i connect it to it won't charge. If try turning the headset on to 1 or 2 the light won't even turn on and the beeps which indicate it's on wont beep either. They still work plugged in with a headphone jack but it's not the same as wireless.
I have tried factory resetting it from the companion app, reconnecting it to the dongle, different power sources and still nothing. It will not charge or turn on.
I really like this headset I have had it for over year with no problems until now. If any one could help me that would me amazing. Thanks.