My PlayStation froze and we turned it off at the wall when we turned it back on it showed download latest file on an USB key from PlayStation.com and we done that and it popped up that the USB device wasn't connected and said the error code CE-30784-2 we checked the error code on this website to see what it said about it and it gave us 4 instructions to follow and we followed all instructions and the error code still shows up. What do I do?
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