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PS4 System Software Update 5.50 [08/03/18]

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The update does not work for me I get the error code "ps4 error su 42118 6" with no further options and ps4 just restarts.. the notification advises that update is available and just gives the same error code and we go round in circles

I ended up initializing my ps4 (losing all my data  as it would not allow me to back up to ps+ prior without going through the update). removing from the LAN and attempted to update via usb but still shows the same error code.. the the machine is basically bricked now .. 


Error (SU-42118-6) when updating to 5.5?

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As many others already indicated, nothing seems to help with this error. After making a backup I have rebuild the database and when trying to Initialize the PS4 (Reinstall System Software) (step 7 in safe mode) I got the same error. So nothing else left to start a chat with the service desk ... result? after he was going to suggest to do all the steps I already did he said: It seems the Console Operative System is corrupted, and since the re Install of entire Operative System failed, we wont be able to fix this problem Remotely. Our best recommendation for you to fix this inconvenient as soon as possible will be sending the Console for Service, Our Best Technicians will be Happy to receive your console in our Service Center, and then Fix it as soon as possible for you to get back online very quickly.  Strange enough, as with all of you, nothing was wrong with my 3 month old console, but now, the as soon as possible fix will take at least 15 business days. When asking for a root cause this was the answer: This Corruption could happen due to many reasons, we can consider a Energy outage, a game that was not Downloaded in the proper way or due to a Internal Game Failure, this get use to happen with many different devices not only a PS4. So probably the Update was installed over corrupted data and this could generate this issue.

Not sure I believe this, feels for sure more like a big scam ... Sorry for those who have no warranty left anymore :(

PS4 Pro random black screen dropouts

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As for me, Sony is trying to hide this problem from the public. They know about the issue, but there must be something they are unable to fix, this is why there is no acknowledgemenet from Sony.

PS4 Pro random black screen dropouts

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Solved the problem ... I have connect ps4 direct to the tv.. first the pro connected on soundbar htct 790 sony... But i not understand ... First all vorks correct ... Switch tv  to samsung ku 6000 to 6120 and problem... Mah!

Error (SU-42118-6) when updating to 5.5?

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That's interesting, possibly  a game that has corrupted  OS. 

If that's the case  it's a certain game or games that either has crashed, gone black screen or caused the system to act out of the ordinary.

PS4 Pro random black screen dropouts

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Could you please explain that again? Didn’t quite follow.

Update File is Corrupted SU-30645-8

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How Do I Disconnect the PS4 from the router?

PS4 Pro random black screen dropouts

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5.5 update appears to have made things worse. More black screens pro is a becoming a really bad buy. If it can't be sorted they should offer us compensation. So disappointed with Sony.


Error (SU-42118-6) when updating to 5.5?

Error (SU-42118-6) when updating to 5.5?

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So I saw a thread from a year ago or something that mentioned this error code when they were with a rep from Sony they said it was either missing files or damaged hardware in which case if the hardware was damaged you would need a reapir

Código de error CE-42288-4

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ami tambien me pasa lo mismo no me inicia seison y me sale el error CE-42288-4

Appear offline bug

PS4 System Software Update 5.50 [08/03/18]

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My PS4, aka nice coaster right now, completely stopped connecting to any form of Internet (wi-fi or LAN). Which makes it a useless object nowadays. Of course every single device in my house works perfectly fine.

Anyone with the same issue? Of course the support guided me through stuff that I did already by myself 50 times. I also made the brutal decision to wipe everything. Still not functional.

 

Appear offline bug

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Have u fixed the problem yet?

PS4 System Software Update 5.50 [08/03/18]

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Im having Lan cablr not connected errors...cant play online with my ps4pro :(


PS4 Pro random black screen dropouts

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I am having the same problem with my ps4 pro and samsung MU7070. Dont no what to do its getting worst. Sometimes i have a black screen for just abouth 4 sec but last time the screen was black for 15 sec. Does anyone have the black screen problem with the xbox one x and samsung tv's ?

GT Sport error CE-38700-8

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Just bought GT Sport, disc version brand new not a scratch on it. I live on the east coast USA. Installed the game, downloaded the update, and when I load the game, literally just sitting in the menu for less than 10 seconds, the game crashes with error code ce-38700-8. I have launched the game 5 times, and got the error code 5 times. It's extremely frustrating that I buy a new game and this BS happens. And guess what? You can't return opened games so I guess I'm screwed. And it's not a problem with my internet because other games run, even on multiplayer, with zero issues. Fix this cr** sony

GT Sport error CE-38700-8

Error code CE-42288-4

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It happened to me too, to unlock it you have to create a new user and access the PSN with your account. An error screen should appear. If this happens to you on your main user and you try to access it, this way you should no longer give error

Error code CE-42288-4

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Thanks man that fixed it. Just try to sign into psn on new user and an error will come up. When that happens go back to your original user and it should work. Cheers 👍

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