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Error (SU-42118-6) when updating to 5.5?

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So in other words we just sit on our hands so to speak till they release a proper update to fix the corruption. But its still good of you to have brought this to our attention that Sony is looking into this. But i wonder how long im going to have to sit with a paperweight.


Error (SU-42118-6) when updating to 5.5?

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Appreciate the update. In the meantime, since Sony has been quiet for five days on the subject and didn't seem to be listening to any of us, I reached out to IGN, IGNUK, Destructoid, Kotaku, 1UP and a few prolific Youtubers to try to get the story across to a wider audience. Hopefully, if the story gets big enough Sony will be a little more inspired to correct the issue.

 

I already got one response from one of the major blogs so far, and two of said Youtubers were already looking into it when I contacted them.  I've been immersed in the VGM scene for 17 years (been working with MAGFest over here in the states since I was 16, I'm 33 now), and have lots of contacts in all corners of the videogame industry to thumb through, but I'm working my way down the list little bits at a time.

 

More info as it comes.

Power Cable

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Amazon if you can't think of anywhere else that sells standard power leads.

 

Original PS4 and slim are figure 8 type, Pro is kettle type. The official one for pro omits the earth connection.

[Contact Us] Playstation Support Number

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You don't receive a physical copy of a game you bought from the online ps store.

You download to your console.

Look for the game in the purchased section of your library, on your console, and click it to start the download.

Downloaded game file is not installing

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Hi,

 

I am providing all system messages translated from Polish but I hope it still is understandable :-).

 

My problem is that game's updates are starting and continues till almost the end. At the end there is a quick text "installing..." and then error message is appearing that "Content cannot be downloaded" ("Nie można pobrać zawartości"). In details I can see error code NW-31194-8.

 

All diagnostic seems to be OK:

- PS services "green", including PS Plus up and running

- Network parameters tested via PS and accordingly to sony suggestions

 

I have applied all suggestions related to this error that can be found over Internet:

- definition of DNS

- DMZ configuration

- MTU manipulation

- database rebuilding

- Wi Fi and cable connection

- router and PS restarts

- logs off/on

- game removal and re-installation

 

 

Problem appears while downloading update. IT IS NOT APPEARING while downloading system update or system related components updates (yesterday update for headphones has been installed). I have spotted the problem two weeks ago.

 

I have replicated the issue on update for Metal Gear Survive, Battlefield 1, Tom Clancy's Rainbow Six Siege. The same appeared on download attempt of Fortnite (game not update).

 

My configuration is as follows:

Console: PS4

PS system version: 5.50 (updated 3 days ago)

Connection: Cable (problem appears on Wi-Fi too)

PS Plus subscription active

Router: ASUS RT-AC87U

Location: Poland

All other network devices work fine

 

I would appreciate help as of this is second week my son cannot play and I am asking myself I did I bought this PS4.

 

Regards

 

Downloaded game file is not installing

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Hi, ok, had a read, just a couple more things; have you checked for a firmware update for your router and have you spoken to your ISP at all as it is possible the issue could be there?

 

Also, did you know we do have a Polish language community forum? If that would be easier to use then it can be found at http://community.eu.playstation.com/t5/Polskie-Forum/ct-p/cPL

 

I'll post the Fix & Connect tool link as well, it might be helpful, but it does sound like you've tried most things.

 

Please visit our Fix & Connect online tool if you require help with connectivity issues on your PS4 system.

https://connection.support.playstation.com/#/

Absoluetly no wifi after 5.50 update

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has your router done an update and can you connect the ps4 via lan cable just to check to see if you can connect that way

Downloaded game file is not installing

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Hi Oran_Gina,

 

Thank you for answer. Yes, I have checked router update. I know that there are opinions that this is router not PS problem, but I didn't change anything and suddenly PS4 stopped working.

 

Thank you for link to Polish user forum. I will pass my message there.

 

Fix & Connect didn't help.

 

Regards


PlayStation wireless Stereo Headset 2.0 not working

Downloaded game file is not installing

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I wish you the best of luck in finding a solution for your problems, I'd still say it's worth checking with your internet service provider if you haven't already.

 

 Did you try running option 5 "rebuild database" in safe mode on the PS4 at all?

 

That can sometimes fix some very odd and unrelated problems.

 

It's worth a try, it doesn't delete any of your data.

 

 Best of luck

PlayStation wireless Stereo Headset 2.0 not working

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From the beta.

 

You can't now, it's been superseded by 5.50.

 

It was a valid reply then, but that window has closed now.

family manager

UK Live chat

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maybe who can help my kid yesterday shopping in the game. and how can I get rid of that money

Stuck on blue page which ask press ps button

Error code CE-42288-4


HDR and 4K on PS4 Pro

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Cant play 4k and hdr same time 

Error Code e-80180202

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So last night my PS4 accidently came unplugged. Had to plug it back in and restore database because nothing else would work. Then while trying to reinstall The Division it froze. It would turn off or do anything. So I had to unplug it again and let it set.

 

After plugging it back in then came the nightmare of using safe mode and options 3 through 7. All of those options did not work one bit. I have gotten SU error codes, CE error codes and the error code you got fpsrussia13 (e80180202.)

 

And I did what you did and called support. However, they told me that it would be $100 to send it in to look at it and see what's wrong. And if they had to they would send me another.

PS4 System Software Update 5.50 [08/03/18]

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As I'm typing this reply, I'm sitting here looking at a black screen telling me to reinstall update 5.50. I'm tired of this, I left Xbox for PlayStation because my friends are here. Now after 3 years of supporting a system I've spent thousands of hours and dollars on. I'm losing hope, this system is becoming a huge mistake, if PlayStation doesn't fix their mess. Then they lose a supporter who's been playing their games since the ps1.

PS4 Party Chat NAT Type Issues

Error Code e-80180202

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What did you tell them on the phone, they must assume you're at fault for stating the cable came out. Mine was plugged and failed to update that gave me the error code. Try calling or use chat, might be easier than on the phone. I have to wait untill friday to hear back from them. Good luck! 

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