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PS4 Pro/HDR/Netflix app crash

February 18, 2018, 1:52 am
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I have a weird problem I'm hoping someone can help with:

 

Setup -

 

PS4 Pro

Samsung UE55 something or other

Yamaha RX-V583

 

Everything's connected via HDMI, 4K, HDR on etc.

 

Everything's fine and great except one thing. If I turn the TV off while Netflix is on, the Netflix app crashes. I turn the TV back on and I get "cannot continue using the application with this tv" yadda yadda. That's not the end of the world, BUT, it leaves HDR stuck on. The amount of times I've come downstairs and found the Mrs unhappily watching something on iPlayer or Youtube with insanely ***** up colours is unreal :lol: The only way to fix it is to reboot the PS4 or go into an HDR app (eg Netflix or a game) and then go back out. Weird one huh.

 

Device control/HDMI control is switched on for the amp and PS4 so I can control both with the same remote, but it still does it even if I switch all the HDMI control and standby sync stuff off.Any ideas besides telling the TV never to go to sleep and never switching it off when Netflix is onscreen? It doesn't do it with HDR enabled games thankfully (that would be insanely annoying!)

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Error Code CE-39904-5 fail to upload video to facebook

February 18, 2018, 3:07 am
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Hi! I had the same problem. I can't upload videos on facebook. It will show a loading screen and right after the bar is full, it will show a message thatsl says "cannot upload"

 

I tried clearing all of my notification and it did not work. Here's my solution.

 

I deactivated my account, I have 2 accounts. One is Region 1 (US) and the other one is Region 3 (HK). My primary account is my HK account. I deactivated that account. Tried to upload the video and it did worked. Tried to make my HK account primary again and now its working. I hope this fix will help you too

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PS4 System Software Update 5.05 [18/01/18]

February 18, 2018, 3:21 am
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Tried every option in safe mode, tried the update file and the reinstall file, tried reformatting both the USB and the hard drive. Nothing seems to work, thought it was finally sorted last night then it got stuck at 99% and the buttons wouldn't respond so had no choice but to switch it off at the plug.

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PS4 System Software Update 5.05 [18/01/18]

February 18, 2018, 3:31 am
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Long press of the front on/off button should of ensured a safe shutdown, pulling the plug can only make things worse including writing off the HDD.

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PS4 System Software Update 5.05 [18/01/18]

February 18, 2018, 3:43 am
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Yep, the front button wasn't responding either though unfortunately.

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Save game transfer between 2 versions of the same game

February 18, 2018, 3:46 am
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Hello,

I have a little problem with saves of The Witcher 3.
I bought a BRdisc version and played it.
Then I decided to buy a PSN version because I do not need to have a disc at PS, so it is more comfortable for me..
But I have a issue, that I do not want to play hole game again.

So, my question; Is there a chance to get save data from BRdisc version to second PSN version ?
I tried PS+ and it does not work. 
Also, both game are same (The Witcher 3 GOTY) and have same version (1.50)

Any help ?

Thank you so much :)

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Re: Error Code SU-41350-3 (it's not in the ec directory)

February 18, 2018, 3:49 am
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Save game transfer between 2 versions of the same game

February 18, 2018, 3:50 am
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Save data rarely ever is compatible and transferable between disk and digital versions of games,you will have to start again The Witcher 3 is 100% not transferable between disk and download,the question about this game has been asked many times on here.

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How do I change my son age on ps4 sub account

February 18, 2018, 4:01 am
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Playstation ambassador

February 18, 2018, 5:05 am
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Did you follow the instructions on the page that you downloaded the file from? Make sure the folder format is correct.

 

If this is all correct and you have the file called "PS4UPDATE.PUP" try deleting the ".PUP" extension so it's just "PS4UPDATE"

Some people have reported that works instead 

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CE-34788-0 Update file cannot be used.

February 18, 2018, 6:31 am
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I just don’t understand why this is happening. I never unplug my PS4 from the mains before safely turning it off or anything like that. I play on my PS4 quite often so I don’t understand why I’m being forced to have to reinstall EVERY single system software update even though I’ve already got them installed. Thanks for the reply though, I’m not worried about my saved game data but more so all of my memories of friends in funny moments we’ve had over the years in video clips or screenshots of the first game I started playing on the PS4 4+ years ago. Does this mean that the hard drive has become corrupt somehow or is it just Sony’s usual ***** that spits in its loyal fans’ eyes? Also just to be absolute sure, I’m talking about the “initialise PS4 (system software update)” not just the standard “initialise PS4” which I know for a fact erases all data and users. But if you did mean the system software one DOES erase all data, what is the difference between the two? Thanks for you time, I’m just trying everything I can to keep my video clips etc.

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PS4 Controller right thumb stick issue.

February 18, 2018, 7:02 am
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Try reassigning the left to the right and see if you still have the same issue.  That will rule out if your controller is the issue or if it is a software bug.

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PS4 Controller right thumb stick issue.

February 18, 2018, 7:12 am
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Read the post above your own post

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CE-41839-5

February 18, 2018, 7:18 am
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CE-41839-5

February 18, 2018, 7:21 am
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La solución a este tipo de error es instalar el juego,actualizarlo,apagar con el disco dentro,después de actualizar, iniciar con el disco dentro el juego y solución arreglada.

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ps4 controller

February 18, 2018, 7:30 am
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So.....my ps4 remote won't stay on. I'll be in the middle of playing something when the remote just stood working. The light is still on and the only thing that works is the home button but that's only if you hold it down. The remote shuts off and then starts again, this time the light is a pale baby blue color and it won't connect to the ps4 again. If the remote turns back on again, it either continues messing up or goes back to normal.

Edit: as I was writing this the controller connected back but it's clicking on icons without me touching it. It's even saying it's charging although the controller isn't plugged in. It's still shutting on and off.

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Save game transfer between 2 versions of the same game

February 18, 2018, 7:31 am
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Well, that is not good news for me.

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ps4 controller

February 18, 2018, 7:48 am
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Have you tried the reset button located next to the screw near the L2 button?

 

If you haven't press and hold in for at least 10 seconds with a pin or unfolded paperclip.

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All games are now hidden?

February 18, 2018, 8:05 am
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This is still a problem to me right now...

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NP-39225-1 PS4 Error Code

February 18, 2018, 8:13 am
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The same error code pops up for me but I can't play multiplayer at all. My internet connection is fine- I have downloaded two games from the Store today. How can I fix this? I saw the red x icon next to my PSN avatar until I logged out and logged back in choosing the option to change my status to 'online'. Still not online though.

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