All PS4 Support posts

I just Googled your TV model followed by software update and I went straight to the software download page for V4.31 or something, but I was redirected to Sony Asia Pacific because I'm in Australia. If you do the same you will no doubt be redirected to your country

You should be able to download it again. Is the disc damaged in any way?

I am in the uk and I cannot play call of duty with my friend in the states, it’s saying the NAT type is different

you need to weite what is happening in detail

No, the disc is in perfect condition.I bought it 2 weeks ago.

How odd. Sorry mate, I have no idea! Best of luck trying to get this fixed.

Seriously. As if not being able to play my few disc games wasn’t bad enough, now I can’t buy any digital games, can’t use YouTube/Netflix, etc. This is the equivalent of not letting you play physical games without an internet connection. What does one have to do with the other? BS

Start the PS4 in safe mode and select option 5, rebuild database

Instructions for starting in safe mode are HERE

Are you connected bia wifi? if so use a wired connection

Tried that also yesterday but still didn't worked

I was able to get help through Sony Support. Can a mod lock or delete this? Thank you.

I keep getting this error code whenever i try to open a disk game. I either get lucky when i turn the ps4 on or i have to restart it about 5 times so it can read the disk. People say that its because the optical drive was replaced but i havent replaced anything in my ps4. Anybody got an idea how to fix this?

I tried resetting the datbase in safe mode but it didnt work either

Hi my gold headset doesnt have a dongal and i connected a wire to my headset without a mic and i can hear but when i go to audio devices it says every thing exvept adjust micheophone level and i would like to know how to fix it

You need the dongle

OGLC-Okee hacked me, vkajz and 3 others person when we were playing Rainbow six siege. Now we can't do anything. We get "An error has occurred in the system software. (CE-36329-3). Before it happened, he sent us a message. Plz help.

I was playing Tom Clancy’s Rainbow Six siege with my friends. We were playing ranked and we were paired up against a team and as soon as we began to play we were messaged by two people: Juegas  ♥️. Our consoles were frozen and kept blue screening we left the chat and blocked them but it continues to happen to me

It appears to only affect my account because I’m able to play on my brother’s account without getting blue screened

can you send a link of the 900mb installation file

Bravia Pixelation issues!!

Deleted a disc game

PS4 is region locked

CE-34878-0 on NBA 2K19

Having trouble can anyone help please i have tried everything i took all the steps that it told me t

Deleted a disc game

Deleted a disc game

Error SU-42118-6 while updating to 6.0

Deleted a disc game

Having trouble can anyone help please i have tried everything i took all the steps that it told me t

Having trouble can anyone help please i have tried everything i took all the steps that it told me t

Deleted a disc game

Bravia Pixelation issues!!

CE-35888-2

Playstation gold headset

Playstation gold headset

Reporting player

PlayStation keeps black screening and error code ce-36329-3 pops up

PlayStation keeps black screening and error code ce-36329-3 pops up

Error Code SU-41350-3 (it's not in the ec directory)