I dont get any sound from my PS messages app. I used to use it to know when someone invites me when i was afk
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Notification sound has changed
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I forgot my psn password and email
I forgot my email so any ideas how to recover my email adress
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PS4 won’t turn on. It’s asking for latest update 6.02 via a usb but then won’t recognise file
You've downloaded the update, which is no good to you.
You corrupted the system software turning it off before the update was complete.
Delete that file from pc and usb as it's no use to you and might cause problems with the proper file.
Go back to the download page, scroll right to the very bottom and expand the section called
Perform a new installation of the system software
Use the download link in that section. It will be about double the size of the update file. This is the file you need.
I've c+p the relevant section below too.
Perform a new installation of the system software
This procedure is for initializing your PS4 system and performing a new installation of the system software, such as for when you replace the hard disc drive.
Be careful when using an update file for reinstallation. All users and all data will be deleted.
The following things are needed to perform the update:
- PS4 system
- Computer connected to the Internet
- USB storage device, such as a USB flash drive
* There must be approximately 1.1 GB of free space.
1. On the USB storage device, create folders for saving the update file.
Using a computer, create a folder named "PS4". Inside that folder, create another folder named "UPDATE".
2. Download the update file, and save it in the "UPDATE" folder you created in step 1.
Save the file with the file name "PS4UPDATE.PUP".
[DOWNLOAD NOW] Click to start the download.
3. Turn off the power of your PS4 system completely.
Check that the power indicator is not lit. If the power indicator is lit up in orange, touch the power button on the PS4 system for at least seven seconds (until the system beeps a second time).
4. Connect the USB storage device that the update file is saved on to your PS4 system, and then touch the power button for at least seven seconds. The PS4 system starts in safe mode.
5. Select [Initialize PS4 (Reinstall System Software)].
Follow the screens to complete the update.
If your PS4 system does not recognise the update file, check that the folder names and file name are correct. Enter the folder names and file name in single-byte characters using uppercase letters.
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Just bought episode 2 & 3 bundle Life is Strange but can't play it
Did you purchase the correct one? “Episode 2&3 Bundle” sounds like it’s the season pass for “Life Is Strange: Before The Storm” But you’re looking at the first game.
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Error SU-42118-6 while updating to 6.0
The disc part of my ps4 has been broken for years and I've never had this problem until 6.02 lmao ***** this is weird i dont even use that part of my ps4 so i dont get why i need it.
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Error SU-42118-6 while updating to 6.0
Apparently its a problem with our ps4 not taking discs, but my ps4 has been this way for years and im just now getting the error lmao makes no sense. Guess if the usb method doesnt work we just gotta upgrade :( was looking forward to red dead too smh
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Just bought episode 2 & 3 bundle Life is Strange but can't play it
I must admit, I assumed they meant LIS-BTS because the number of episodes is kind of a giveaway. Pictures are definitely of the first game though. I need stronger morning caffeine fixes in future.
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I forgot my psn password and email
Create a new email address, then contact your local Sony Support.
Then Pass all of the Security questions to prove you are the owner on that PSN Account....
Support can assign the newly created email address to that PSN Account.
Ava
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Error SU-42118-6 while updating to 6.0
It's a hardware check that was introduced due to people modifying their systems,even if you only play digital content blame the modding community for the hardware check that's stopping you updating.
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Credit Card Information Invalid and Funds not added to my account
Hi there I pre ordered Red Dead Redemption 2 yesterday with my debit card worked fine then I went to buy WWE 2K19 digital deluxe edition and it says my card is invalid when I just used it and I have the money in my account so I left it for the day and tried again today same again so I tried adding funds it let me add £50 and it appeared in my wallet straight away so then I tried to add £30 and then my card becomes invalid again so I went onto the browser and it then let me add £30 there and it said your funds were added to your account but they have not appeared and it has took the money from my bank account any idea what to do as I want to play before red dead comes out
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Immortal Unchained
In case I ever forgot to mention. Any solution found online or suggested by PSN was tried out. Nothing worked, what I did not try is a diferrent PS4 console, but I did try on 2 HDD's with my current one, the old HDD original from the PS4 Pro and my new Seagate Firecuda SSHD, same issue on both the game will crash as in the screenshot presented to PSN each time it goes in that prepairing download point in the PS4 operating system.
The game developers not knowing I bought it in PSN sent me to my local retailer for a refund.
Thank you to those reading it, I don't want anything out of this, I just don't think it's fair to me as a player who purchased most of the PS A+ titles as price range.
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PS4 won’t turn on. It’s asking for latest update 6.02 via a usb but then won’t recognise file
Dude....I've made the same mistake a couple of days ago. Turned on my PS4 without turning on my Tv just to load my controller and when I saw it was full just turned the PS4 off...funnily I thought I was caught by the "bricking" incident. Lost everything from the last couple of years too.
Option 6 from Safe Mode was "enough" to fix this annoying error. If not get in contact with support and they will send you a new one / new parts
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Error SU-42118-6 while updating to 6.0
Thanks for helping so i got one more question. I know how to take apart a ps4 so if i buy the disc drive myself and replace you think this will fix it, or is there more to it(Motherboard stuff)
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Error SU-42118-6 while updating to 6.0
I have not done one myself but I do believe the motherboard has to be paired properly.
A working BR drive should fix the problem it's like the missing link of the circuit thanks to the hardware check.
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Error SU-42118-6 while updating to 6.0
I got this error when trying to download 6.0 update. It looked like update went through at first, downloaded, installed, and restarted then upon restart got the error. Disc drive won't take or eject disc at all. It's like the drive isnt plugged in at all. I know my way around the hardware inside pretty well and wasn't worried about warranty issues. Everything was plugged in, no damaged ribbon cables, for lack of better wording it is perfect. I tried a few compatible disc drives lying around that I knew worked and they didn't work in my system either. I saw that a new update patch came out so I tried that and am still getting the same error. It appears that it downloaded and installed properly, only get the error after restart (final step of update process). Still no change to state of disc drive. I have always loved Sony for their more stable systems (in general) but this is really making me question their competency in dealing with these issues. If any one can help or has found a solid solution please let me know. And yes I even tried the weird "fixes" people have described with unhooking disc drive ribbon cable before update and plugging it back in after update. Very sad now.
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Remote play not loading
Recently i got ps4 remote play on my macbook and its not working at all. When i go to sign in i try to check mark the reCaptcha but it never loads. no matter what i do it doesn't load I've tried restarting the app, restarting my pc, reinstalling it nothing is working. Whenever i press it it just constantly loops and never loads making it impossible to use remote play. In the past I've used this and its worked perfectly fine now its just not working.
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Sharefactory Importing videos
My resolution is 1920x1080 but it says it does support the resolition???
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YouTube signing out repeatedly
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Sony Gold Wireless Headset Problem
Hi. I have recently bought the ps4 gold headset. I broke the dongle in half two days of owning. The main lead to controller does not allow you to use the headset functions. I have looked online for dongle but can only find after market ones and I am not sure if they will work anyway? Any ideas. Thanks terry
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Controllers messing up
Hello! So, I never had any problems with my controllers until I bought Spiderman (I did also buy an external hard drive from Gamestop, and before that I attempted to switch my hard drive out several times but it never worked, thus why I bought the external instead). My two controllers kept messing up while playing, making the camera spin, buttons not working...which was annoying in the game since I'd be in the middle of a fight and the Spiderman would start walking in a circle and no buttons would work. Sometimes whacking the controller against my palm would help. I thought maybe my controllers were going out since I've had them for two years now so I bought a brand new one. The new one is doing the same thing. It's now no longer just during Spiderman, it's just on the ps4 menu and during other games too. I have no idea what to do to fix this, please help if you can!
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