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What's the email for support or complaints


PS4 - Not enough free space in system storage

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Hello. Black ops 4 just had an update and it was abour 7gb. I have 217gb of free space in my extended storage but i still had to remove a game in order to do the update? Whats up with that?

PS4 - Not enough free space in system storage

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How much free system storage space do you have available on the internal HDD?

 

If it's low it can still cause problems even if you are downloading to the external HDD. 

Playstation Update

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I just re-downloaded the larger file of the two onto the Pen-drive and tried to do Initialize, but it goes "Preparing to update" goes right to 99%, then the error pops up. ERROR SU-42477-4, Can't access System Storage. The Files on the pen were PS4 -> UPDATE -> PS4UPDATE.PUP

 

Unfortunately there really isn't an official service center in my country, and thus only 3rd party repair centers are the only choice and I'm not sure about those. I had a friend in the US buy 2 PS4 Pros for me when it released and send them to me.

Error code CE-42288-4

my PS4 will not update or download anythang

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You need to delete stuff. You don't have enough space to download whatever you're trying to download.

Error code CE-42288-4

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After many tries of almost everything, main moment at me was DELETEing the acc (US, primary in that case) through the console when I'm log off from it. After that in my secondary 

(EU acc) i Create new use, I mean log in again in that US acc and VOILA - everthing works like charm.... for now! 

Update files copying

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This copy process is weak sauce.


External hard drive wont reconnect

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While playing a game that I just downloaded I randomly got forced out of it. Then a message came up saying that my external hard drive got disconnected. I checked it and everything was plugged in. I tried the classic unplug then plug back in but it won't reconnect. Please help

Ride 3 sound issue

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I am having the same problem...thru headphones or without the sound cuts out or is staticky  noise .

Ride 3 sound issue

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Hey, I restarted the console and seems to have corrected it. You might try that

Download to system storage

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So have spent almost a full year on my Minecraft world and it said damage corrupted and I have it in my online and system storage. So I have tried over and over again to download it on to my application and it says downloading error CE-33116-4

 

What do I do please help

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PS4 controllers keep disconnecting

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I have the same problem.... I have had my PS4 for a couple of years, controllers started to disconnect so I would swap with one charging. Now they disconnect randomly and the aim or control is funky when I start them back up. It started with Black Ops 4 but now happens in all my games.... Answers in all other forums I have found have done nothing to help. 

Error Code Ce-33866-6

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Still no answer? My ps4 pro is going to be thrown out the window if this doesnt get fixed soon.

Download to system storage


Download to system storage

Sony Gold Wireless Headset Problem

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Hi everyone. I can't get any chat through my headset when in "All Audio". My friends can hear me, but i can't hear them. I've tried manually adjusting the settings on the headset themselves, but no luck. Any suggestions/solutions would be greatly appreciated.

Thank you.

PSN Messages Not Displaying * SOLVED *

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I am experiencing this too as of a 6 days ago I had to create an alt just to message my friends I hope this gets fixed as soon as possible.

PSN Messages Not Displaying * SOLVED *

Update files copying

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I’m not sure if you found an answer yet, but if you haven’t, if you own an extended storage device, it needs to copy it. Not only will it download it on the main console but it will also move it to the extended storage, and I understand it’s very frustrating with how long it takes to download.

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