Quantcast
Channel: All PS4 Support posts
Viewing all 49766 articles
Browse latest View live

Cannot find the update file. (SU-41350-3)

$
0
0

Ladies and gentleman I have solved it!! The file name isn't PS4UPDATE.PUP if you go into documents and along the top press "view" then uncheck the box "file name extensions" you'll see the file is saved as "PS4UPDATE.PUP.PUP" so rename it "PS4UPDATE" 👍👍


PS4 ERROR CODE CE-36329-3

$
0
0

Yeah it is all working now thank you all for the help. Much respect. 

PS plus

$
0
0

hello everyone i have problem with my account i bought ps plus when rayman was there and when i give ps plus to my friend this rayman just deleted him self and it's write this game belong to use ... press ok too buy it in shop what i need to de to get it back  ???

PS4 ERROR CODE CE-36329-3

$
0
0

Hi mate exactly the same, unsure when it’ll be fixed I’ve filled in a form on ps help, but glad to see you’ve had it and it isn’t just me. 

Forgot password

$
0
0

I have old account name I’d: khnefs360

gmail:khnefs360@gmail. Com

i forgot he’s password and I changed my number and my number was : 0522645273

please help me!!!!!

and I forget what the date

PS4 ERROR CODE CE-36329-3

$
0
0

Same.i heard from a source that it could be the 6.00 update 

Forgot password

$
0
0

Thanks for all the login details and good luck 

Capture gallery is not playing my videos.

$
0
0

Exactly the same dude. It's be going on for a few weeks for me. And a friend of mine just started having the same problem. It's so frustrating man, I just want to admire some of the gorgeous games that recently came out *****


PS4 not turning off correctly

$
0
0

Every time I turn my PS4 off I do so by going to Power, Power Options, Turn Off PS4. Recently though, occasionally, when I turn it on I get a black screen with a message saying that it was not turned off properly and that I should not disconnect the power before the system is shut off. I know I didn’t disconnect the power and I definitely turned it off like I was supposed to. The last time I turned it on the message appeared again but this time it told me to insert a usb with the update file for version 6.00 or later. I did so and it seems to be working again. What is wrong and what can I do to fix it?

PS plus

$
0
0

I'm afraid to ask what you mean by "when i give ps plus to my friend"

 

But your account should only be on your console. And you need an active PS Plus subscription on the account that "purchased" the game or you can't use it.

Forgot password

$
0
0

Forgot his Password??

 

 

You wouldn't be Game Sharing would you??..   sounds very suspicious.

PS4 not turning off correctly

PS4 not turning off correctly

PS plus

$
0
0

Sony Ban Hammer looks like it might be busy soon!!

PS4 Pro random black screen dropouts

$
0
0

I'm glad to see I'm not the only one experiencing this. I have a 4k Samsung TV (I think MU6300). I thought my HDMI ports were messed up but my Xbox and Chromecast work totally fine in every input on the tv. 

 

I would love to hear any solutions. This is insanity for Sony to go without addressing this problem. Its every couple of seconds for me. 


PS4 Pro random black screen dropouts

$
0
0

Try this

 

Step 1

Turn ON your TV, go to Settings > General > External Device Manager > HDMI UHD Color > Deactivate it for every HDMI port.

Step 2

Turn ON your PS4 Pro, go to Settings > Sound and screen > Video Output Settings > Leave everything on Automatic except for HDR and Deep Color, turn those OFF because you won't be able to turn them on as your HDMI UHD Color is off rendering the TV incapable of using HDR/Deep Color, so OFF. You will notice the PS4 Pro will go into YUV420 Automatically with no support for HDR.

Step 3

Follow step 1 (this time the TV will be ON, obviously), then activate HDMI UHD Color for the port you are using with the PS4 Pro. The TV will go black for few seconds, then will display an image again, same as the Black screen dropout we get. Then notice the PS4 Pro will change from YUV420 to RGB because it was in Automatic, then you will leave everything Automatic this time, including HDR and Deep Color.

 

Once you have done the steps above try to switch resolution from Automatic to YUV420 and back again to Automatic in your PS4. This helps to make it stable with no blackouts whatsoever.

PS4 Pro random black screen dropouts

$
0
0

Update on my random black screen and losing connection to the HDMI port 

I was convinced it was a firmware/software issue but I still sent my 1 month old limited edition Spider-Man PlayStation pro for repair as I was unable to have it exchanged at GAME for a like for like because they were all sold out anyway I received it back a couple of days ago and it looks like it was a faulty HDMI port and I do know this is one of the most common issues with the PlayStation more so for the pro than the ps4 but the ps4 does still have this issue as I'm no longer getting this issue my advice is get the console in for a repair if you're still able to do because at the very least you will know if it's a fault with the console or no

Error code Software Update Version 6.00 on PS4

$
0
0

Try going into safe mode and downloading the update via internet. 

 

PS4 ERROR CODE CE-36329-3

$
0
0

Is it like a virus or something cause I was playing siege and it store working and freaking out last night and I’m getting the same error code when I log into my main account 

 

Help reporting players

$
0
0

I know a couple of players who have been using a friends account to download games and dlc free of charge (they called it game sharing). I tried reporting on PlayStation but there wasn’t a category for this. It goes against the terms of service but there is no way for me to report them. Please help.

Viewing all 49766 articles
Browse latest View live


<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>