Did you read the chat log I posted? My support guy claimed that this was fixing my EXACT problem and that it was the problem others are having.
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PS4 Pro HDR washed out - resolve.
Hello everyone
So great news in regards to this hdr issue, after updating my ps4 pro system to the most recent version 5.00 and putting all my ps4 pro setting on automatic (including hdmi range of tv on auto) hdr is perfect on my sony tv. No more dull colours, I have tested it with multiple games nba2k18, UNCHARTED 4, injustice 2, BF1 and all look perfect. This is further verified when you press the playstation button on your controller while in game and then go back to the main dashboard it is no longer faded, the colours of the ps4 pro main menu look the same as when hdr is off. It seems this was an internal issue of the console and had nothing to do with the tv all along. Very happy though that this was fixed by Sony.
Error code CE-30017-1
tried that, didn’t work unfortunately, thanks though
pls delete
Ohhh it's this Thread LOL
I was wondering that myself
Got distracted and went back to my Game!!
Oki... sounds like the next Thread the OP creates is "Why is my Account and Console been Banned??"
If you want to play each other's Games, just use the Share Play Button on your Controller.
It will connect to your Friends Console and you can play his/her Game for up to 60 minutes at a time. You can even play together with some Games.
Ava
pls delete
Yes, this one lol. I saw you reply to a couple of threads around this one. Was wondering why you hadn't popped in here. Thought you would enjoy it
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NEW FIX-----Unplug and re plug the system 20 times, while simultaneously holding the unit at precisely a 45 degree angle. Step 2, after the 20th plug in do 4 cartwheels and press circle and square 6 times at 4 second intervals. Step three, whisper sweet nothings into the fans on the rear of the machine. Step four put it down and go to bed because they aint fixin nothin today!!!!!
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So my console has the broken disc drive. I get the error, this is how I got around it.Plug your controller in and restart the console. At the screen with the error, the controller appears to be off but you can hit Circle to go back. Hit circle and the screen turns off. Hold the PS button on the controller and console comes back on, says it's checking storage, reboots after it hits 100% and starts normally....This worked for me but your results may vary. Unfotunately, the update is still there and I have decided not to update (which won't let me sign in, play, ect) until there is more info on how to get around the bad drive. But at least I'm not booting into the error screen.
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OK, well the person I just talked to in chat claimed that they don't know about this, which contradicts what I've heard from three other people from support today. So if you're not already doing this, PLEASE contact support.
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I'm currently waiting to speak to a supervisor. The reps don't have any idea on whats happening.
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This happened on my son's ps4 on one of the previous updates and I disconnected the bluray completely then fully initialized and reinstalled the system software. It fixed the problem but he's unable to use the bluray. If they don't do something by tomorrow I'm going to do the same procedure to my ps4
PS4 System Software Update 5.00 [03/10/17]
After I did the update, I couldn't hear my friends in the party but they could hear me and I could hear game sound. Could you please help. Thanks
pls delete
Yes, I was working on my 2nd Plat on a Game that don't give a Plat
Being Blonde is a curse at times!!!
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How much free space have you got on the HDD? Might need to free some up. Usually the "Cannot Install" message for a game is due to not enough space. You need to have double the amount of the game plus an extra 50GB available
pls delete
Lol it provides some entertainment for the rest of us though
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Any word on this getting fixed or there being a work around? I'm seeing a lot of posts saying it's due to a bunk Blu-Ray drive.... I'm sure like many other I don't use my Blu-Ray can those of us not using the Blu-Ray drive get a work around?
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have 1.33 tb left on the hard drive, don’t know what could be causing it, thanks though!
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So apparently from my chat with even a supervisor, they don't even know what's going on. Apparently they "claim" the engineers are working on a fix. But I will keep calling back everyday till its fixed, and we should all ask for some form of compensation for the down time, hopefully the more we start digging into their pockets, the more motivated they'd be to fix it.
Error code CE-41695-5
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Is that an upgraded internal drive, or an external?
Can't access my original account
https://account.sonyentertainmentnetwork.com/liquid/reg/account/forgot-password!input.action
The Link above can reset your PSN Accounts Password
1.. Enter in the email address that is associated with the PSN Account
2.. Enter in your DOB that you have registered to the PSN Account
3.. Make a new Password
4.. Done
How long have you not used the Account??
If Support are saying it don't exist.. then it may have been deleted by Sony.. If an Account is not used for over 24 Months.. they can delete it.. Not sure if they actually do, but it's now in the T&C's that they have that option.
or did you try "Live Chat" only a few Countries have this option to contact Support, if you are coming in from a Country that is not Supported.. then it shows "Account don't Exist".
Your OP is a bit unclear on certain matters.
Ava